A podcast about navigating the
opportunities and challenges of design leadership
with Jesse James Garrett and Peter Merholz
REcent Episodes
22: “Right problem, right solution, done right”—The Vanguard of User Research (ft. Jen Cardello)
In which Peter and Jesse talk to Jen Cardello, head of UX Research at Fidelity Investments, about her team’s uncommon organization structure (within an independent insights team, peered with Market Research, Analytics, and Behavioral Economics), and the tools they use to make sure they’re focused on the right problem, with the right solution, done right.
21—Creativity, banishing inner critics, impostor syndrome, and systemic racism (ft Denise Jacobs)
In which Peter and Jesse talk to creativity consultant and author (and former front-end developer!) Denise Jacobs about just what is creativity, how to maintain being creative as a leader, banishing your inner critic, taking charge in how you get feedback, and how impostor syndrome is probably a means of keeping historically disadvantaged groups down.
20—The business model is the new grid, and other mindbombs (ft. Erika Hall)
In which Peter and Jesse talk to strategic design and research consultant Erika Hall of Mule Design, learn about how “the business model is the new grid,” why most design is simply just styling, and the importance of asking questions.
